Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your order.

Order Processing Time

Orders are processed within 0-1 business day after payment has been successfully received.

Our order processing days are Monday through Friday, excluding weekends and public holidays.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

After your order has been processed and shipped, the estimated delivery time is 3-5 business days.

The total estimated delivery time, including order processing and shipping transit time, is typically 3-6 business days.

Shipping Days

We ship orders from Monday to Friday. Orders are not shipped on Saturdays, Sundays, or public holidays.

Shipping Costs

Shipping costs, if applicable, will be clearly displayed at checkout before you complete your order.

If free shipping is available, it will be shown on the product page or during checkout.

Delivery Area

We currently ship to the countries and regions available during checkout. If your shipping address is not supported, you will not be able to complete your order for that location.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available for your selected shipping method.

Please allow up to 24 hours for tracking information to update after the carrier receives the package.

Delivery Delays

Delivery times are estimates and may be affected by factors outside our control, including carrier delays, severe weather, holidays, incorrect shipping addresses, customs processing, or other unexpected events.

If your order is significantly delayed, please contact us and we will help you check the shipment status.

Incorrect or Incomplete Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delivery delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

Lost or Missing Packages

If the tracking information shows that your package has been delivered but you have not received it, please first check with your neighbors, household members, building management, front desk, mailroom, or local carrier office.

If you still cannot locate the package, please contact us so we can assist you with the next steps.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: nghiemq5q7tay7332@gmail.com